System Administrator 1 - Tier 2 Job at Orion Consortium, Annapolis Junction, MD

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  • Orion Consortium
  • Annapolis Junction, MD

Job Description

Position Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • May coach and provide guidance to less-experienced professionals
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure


Mandatory Skills
Hardware
Remote Assistance
Remote Desktop

Certification:
IAT Level 1 certification required
CompTIA A+ CE
CompTIA Network+ CE

Education/Experience:
HS or GED + 10 Years of experience
Bachelors  + 5 Years of experience

Position requires a TS/SCI.

Job Tags

Full time, Remote job, Worldwide,

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