CDS Corrections Specialist Job at The Whole Person, Kansas City, MO

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  • The Whole Person
  • Kansas City, MO

Job Description

 
Job Title: CDS Corrections Specialist
Department: CDS
Status: Full-Time, Non-Exempt
Hours Per Week: 40
Join our team as a CDS Corrections Specialist! You'll be responsible for making timely corrections in the Ascend database, handling phone calls, emails, and voicemails, and providing top-notch customer service. You'll also act as a backup advocate on duty when needed.
What You'll Do:

  • Input time corrections electronically, over the phone, or in person.
  • Stay logged into the Ascend database and corrections email.
  • Return voicemail messages daily.
  • Retrain on policies related to time and corrections.
  • Share corrections info with CDS, Payroll, and Billing teams.
  • Communicate professionally via phone, email, and in person.
  • Meet correction deadlines.
  • Attend meetings and trainings.
  • Maintain regular attendance.
What You Need:
  • High school diploma or GED.
  • Proficiency in Microsoft Office.
  • 2+ years of customer service experience.
Bonus Points:
  • Bilingual in Spanish.
  • Data entry experience.
  • Knowledge of community services.
  • Bachelor's degree in social work or related field.
  • Experience with individuals who have disabilities.
Deadline to Apply: April 30, 2025
How to Apply:
Email your resume to dhartsfield@thewholeperson.org

Job Type: Full Time

Salary Range: $30,000 - 49,999

Job Tags

Full time,

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