Job Description

Job Type: Full Time, Non-Exempt Non-Bargaining

We are in search of a dynamic and results-driven Visual Merchandising Manager to help oversee and develop our many displays of books and merchandise at our flagship location in the heart of Union Square.

As a Visual Merchandising Manager, you will play a major role in shaping the visual identity of the Strand and help to direct the overall customer experience. You will be responsible for directing a visual merchandising team, organizing the replenishment and inventory of all gift products and book displays across Strand’s three retail floors. You will be a direct liaison between our buyers and our customers, aiding in the development of displays and communicating the feedback you and your team receive from customers on a daily basis.

This is a position for someone who can review sales and inventory detail and apply it appropriately and effectively to the operational efficiency of our business. We are looking for someone who enjoys working with and around customers and understands that strong customer service begets more appealing and engaging displays.

Below you will find more information about the necessary qualifications for those interested in applying to this position:

Essential Functions:

• Lead and direct a team of 10+ associates to assist in the unloading of a daily delivery of books and merchandise from our warehouse in Brooklyn, helping to troubleshoot issues and communicate directly with the warehouse staff as necessary.

• Assist with and direct your staff to complete daily replenishment across the flagship store: including pyramid-ing display tables, cleaning displays as necessary, completing inventory, etc.

• Monitor and analyze sales data along with customer feedback to evaluate the effectiveness of merchandising strategies, making adjustments or communicating with appropriate departments as needed.

• Source and select props, signage and display fixtures to enhance the visual presentation of merchandise.

• Train and develop associates on the daily responsibilities of a visual merchandiser, demonstrating and holding staff accountable to techniques and standards.

• Tracking attendance and performance for all associate staff, delivering feedback or reviews as needed or directed.

Competency/Position Requirements:

• At least 2-3 years of experience managing a team of visual merchandisers and/or inventory management, preferably in a retail bookstore environment.

• Ability to lift, carry, push and/or pull boxes, dollies and carts weighing up to and greater than 40lbs on a daily basis.

• Comfortable standing and being on your feet for up to eight hours per day.

• Preference for those with extensive experience regarding the growth and development of a team: i.e. holding staff accountable to policies, standards and expectations as well as offering/spearheading opportunities for development internally.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and departments.

• Detail-oriented with strong organizational and project management skills.

• Ability to thrive in a fast-paced, customer focused environment. A successful candidate for this position understands that in a business like Strand, our relationship with customers is the foundation of what we do.

Compensation: $23-$31 per hour, commensurate with experience

Benefits: PTO, vacation, 401k and a dangerous store discount

If you are interested in applying for this position, please send your resume and cover letter to [email protected].  

We look forward to hearing from you!

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