Job Description

Management of new Cookie Creamery in University City representing 3 iconic Philadelphia Brands

Employment Opportunity: Full time 

Location: 40004 Spruce St

Duties: Responsible for day-to-day operations of the shop including but not limited to:

• Providing guidance and accountability to the management and ownership team.
• Hiring, Training, Coaching, Retaining, Terminating
• Payroll and time clock management and keeping stores sales, profits, and labor in line with company standards
• Making sure that the store is clean, open on time, and ready to provide above average service.
• Compliance with health and food safety standards.
• Staff scheduling through time clock application
• Managing inventory and ordering of supplies. Levels should be maintained and not exceeded.
• High level of ability to multitask in a fast-paced service environment. Focus must be on team's product knowledge and being able to efficiently discuss offerings with guests. 
• Familiarity with all equipment, processes, and products at location.
• Ensuring that equipment is functioning properly.
• Attending weekly store meetings. 
• Working alongside the retail team to establish rapport and understanding of the operation.
• Possible advancement and growth opportunities in expansion plan.
• Free product sampling on shift.
• Identify opportunities for sales growth and community collaboration and partnership.

Job Requirements

• Bachelor’s degree preferred.
• Prior retail store management required (2+ years of experience in a food retail management or employment preferred).
• Sales Proficiency
• Customer Service proficiency.
• Food Management and Safety knowledge.
• Basic understanding of computer and app-based programs (Excel, Outlook, Various supplier and Equipment monitoring apps, Delivery apps and POS systems)
• Problem Solving with staff, customers, and facility
• Compensation commiserates with retail management experience.

Compensation Details

Compensation: Salary/Hourly (Based on Experience)

Benefits & Perks: Dining Discounts, Free Cookies!

Management

Managing Labor

Retail Operations

Food Cost Management

Customer Service

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