Job Description

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. 

What you’ll do 

Join our Security & Information team and make a big impact in a fast-growing, global organization! We’re looking for a tech-savvy, hands-on IT and Security Operations Specialist to enhance our security infrastructure, improve networking, and ensure scalability as we grow.

In this role, you’ll secure and protect our systems, manage security technologies, and provide expert guidance. You’ll build solutions to detect threats, streamline incident responses, test controls, and support the business with actionable threat intelligence. Additionally, you’ll ensure robust networking, maintain device and endpoint security, and lead IT troubleshooting.

This is a dynamic, fast-paced role where you’ll manage multiple projects and help shape the future of our security operations.

This role is required to come into the NYC office. 

Responsibilities 

• Investigate alerts, triage, deep dive, and come up with proper action items and remediation plans. 
• Perform host-based analysis, artifact analysis, and malware analysis in support of security investigations and incident response.
• Coordinate investigation, containment, and other response activities with business stakeholders and groups.
• Develop incident analysis and findings reports for management, including gap identification and recommendations for improvement.
• Recommend or develop new detection logic and tune existing sensors/security controls.
• Work with security solutions owners to assess existing security solutions' ability to detect/mitigate the abovementioned TTPs.
• Creating custom SIEM queries and dashboards to support the monitoring and detection of advanced TTPs against the company network. 
• Maintain and enhance our IT infrastructure, focusing on networking, endpoint management, and support.
• Ensure seamless operations by applying best practices in IT administration and security.
• Collaborate across teams to deliver an exceptional IT experience for all users.

Required Skills

• 3+ years experience working in an Incident Response/Cyber Security Operations Center (in-house or outsourced), creating, escalating, and managing security incidents and creating incident reports.
  • Managing low to high-risk cybersecurity events, alerts, and incidents, event monitoring, and analysis, and responding to and escalating IT/DevOps security events and threats and vulnerabilities.
  • Collaborating with stakeholders to drive incident response and remediation.
  • Development of common runbooks for most frequent or critical incident types.
• 2+ years of working with security tools such as SIEM, Analytics & Intelligence, Intrusion Detection, Malware detection, Data Loss Protection, and Identity & Access Management
• Solid understanding of system and security controls on at least two OSs (Windows, Linux / Unix, and MacOS (Advantage), including host-based forensics and experience with analyzing OS artifacts.
• Problem solver, an in-depth thinker with a growth mindset.
• Excellent communication skills and ability to work collaboratively with other teams 
• Proven experience in IT administration or a similar role- 3+ years experience
• Proficiency in managing Mac and Linux environments, particularly with Jamf.
• Strong understanding of networking concepts, including firewalls, VPNs, and TCP/IP.
• Ability to diagnose and resolve complex IT issues.
• Knowledge of endpoint security and compliance standards.
• Excellent communication and customer service skills.

Nice-to-Have

• Bachelor's degree in Computer Science, Information Technology, or related field
• Familiarity with cloud services, Kubernetes, cloud environment architecture, and the major cloud providers (AWS, GCP, Azure)

For employees hired to work from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $131,000 - $164,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits. 

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.

Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. 

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