Job Description

Requisition : 79525

PSEG Company : PSEG Services Corp.

Salary Range : $ 88,400- $ 140,000

Work Location Category : Hybrid Fixed

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

We are looking for an individual with extensive hands-on experience in development of Robotics Process Automation (RPA), Orchestration, and scripting experience.

The Technology Engineer is involved in the full technology life cycle and responsible for designing, coding, configuring, testing, implementing, and supporting application software. Technology Engineers work closely with Analysts and Product Managers to understand the business requirements that drive the analysis and physical design of technical automation solutions. Technology Engineers may be assigned to either implementation or support functions. Implementation involves creating new technology-based solutions whereas support involves upgrades, maintenance or issue resolution to existing technology solutions. 

Job Responsibilities

Primary Responsibilities:

• Design, configuration, development, documentation and testing of automation solutions to meet business or technology requirements. Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives. 
• Analysis of end user’s needs, business and technology requirements. Translation of these requirements into technology solution capabilities and design. 
• Provides support toward resolution of escalated support tickets. May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents.

Specific responsibilities include:

• Partners with business analysts to translate business needs to technology solution requirements. 
• Collaborates with all stakeholders such as enterprise architects, software development, operations, cybersecurity and infrastructure to integrate applications and hardware.
• Ensures that the design and technology solution implementation meets security and QA standards. Suggests fixes to issues by doing a thorough analysis of root cause and impact of any defect(s).
• Provides support toward resolution of escalated support tickets. Applies operation break fixes and performs other proactive maintenance activities until permanent solutions can be implemented. Supports and participates in the solution deployment process for new functionality/ subsystems/modules, upgrades, updates and fixes to the production environment. 

Job Specific Qualifications

• Bachelor’s degree in Computer Science or a related field 4 years of professional technology solution engineering
• Demonstrated experience in developing automation solutions. 
• Demonstrated track record of implementing technology solutions using structured methodologies such as agile (SCRUM, Kanban etc.) and waterfall.  

Required Competencies:

• Experience in development and maintenance of process automation bots
• Demonstrable skills in Python, Visual Basis, Advanced Javascript and other scripting languages
• Knowledge of API integrations and Webservices
• Experience with production support of mission critical technology solutions.
• Experience documenting technical solutions and system process flow techniques.
• Ability to work independently, multi-task effectively, and be flexible to accommodate change in priorities as necessary.
• Strong analytical ability, communication skills, excellent problem solving skills, and ability to learn new technical concepts.
• Ability to foster working relationships with Client departments, IT Management and Software Service Providers.
  
   

Minimum Years of Experience

4 years of experience

Education

Bachelors in Engineering or Computer Science

Bachelor’s in Information Technology

Certifications

None Noted

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer

If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. 

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. 

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [email protected].

If you need to request a reasonable accommodation to perform the essential functions of the job, email [email protected] . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO/AA INFORMATION (Click link below)

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