Job Description

We have an immediate opening for a remote Reception position. We are not your typical small law firm. Our law firm is rapidly growing, and we are seeking a professional, friendly, and highly organized remote Receptionist to serve as the first point of contact for our company. In this role, you will handle incoming calls, emails, and online inquiries, providing exceptional customer service and administrative support. The ideal candidate is tech-savvy, an excellent communicator, and capable of managing multiple tasks in a virtual environment. Responsibilities:

• Answering phones: 95% of callers experience no more than 3 rings before pickup
• Clients are greeted with kindness and compassion
• Elicit potential new client information and accurately record it in client tracking software
• Coordinating/managing ordering office supplies
• Placing lunch orders for team meetings
• Accurately schedule meetings
• Completing light administrative tasks as assigned

Qualifications:

• Strong organizational and multitasking abilities
• Proficiency in technology, including phone systems, email, and scheduling software
• Ability to work independently and stay productive in a remote environment
• Reliable internet connection and a quiet workspace
• Be reliable, trustworthy, and able to maintain strict confidentiality
• Be a positive, high-energy team player who is results-oriented

About Company: Safe Harbor Estate Law is a firm focused on Estate Planning and Elder Law. We are passionate about helping clients protect themselves, their loved ones, and their assets. We pride ourselves on helping clients achieve their goals while providing an outstanding client experience. In 2022 (for the fourth consecutive year), we were a Law Firm 500 award winner as one of the top 25 fastest-growing law firms in the US. We find it very rewarding to work together collaboratively to help more clients every year. To learn more about our company, please visit our "You Should Work Here" page:

Job Tags

Immediate start,

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