Job Description

YuMe (part of the Maxx Group) is an award-winning global toy brand that dreams of bringing people together through imagination, fun, and entertainment. YuMe, inspired by the word meaning “to dream” in Japanese, is recognized for its highly stylized plush, surprise capsules, and other toy lines, which have gained strong momentum in North America, Europe, the Middle East, and Asia since 2018. The YuMe brand designates the highest quality soft and hard toys featuring popular entertainment brands Stranger Things, Squid Games, Disney, Wizarding World, DC Comics, Power Rangers, Transformers, Among Us, JuJutsu Kaisen, Spy x Family and many others.

yumetoys.com/

Job Description

Domestic Order Processing:

• Liaise with internal departments / warehouse/ logistics providers & fulfillment companies / customers on any logistics related issues.
• Read, research and notate individual customer routing guides and labeling guides.
• Communicate additional and special customer requirements to sales team prior to submission of quotes to ensure proper allocation of charges.
• Process all domestic orders and coordinate with US warehouses on execution of detailed requirements for each order.
• Coordinate with warehouse for custom and special order requests.
• Handle management of additional temp warehouse staff for custom programs.
• Coordinate with local Office Manager and Account Service for 3 rd party label printing requirements.
• Process all documentations needed for the order and the shipment.
• Research cost, book, confirming local transportation as needed.
• Book or coordinate delivery via customer portals.
• Collect final shipping documents, images and other requirements for BC updates
• Create Sales Invoice in BC and secure shipping numbers for final posting.

Warehouse

• Responsible for submitting all orders to the warehouse including domestic, samples and internal office product request.
• Maintain BC Inventory management.
• Review monthly warehouse charges for HK Accounting payment processing.
• Coordinate with local Office Manager for purchasing of warehousing and packing supplies.
• Manage warehouse inventory including liasing directly with the warehouse for incoming containers, managing BC inventory updates and distribution of updated inventory reports to team members.
• Manage supplies inventory.
• Assist in creating logistics, warehouse and fulfillment processes.

Fulfilment

• Assist in shipping low-volume E-Comm orders direct to consumers including downloading of orders, picking, packing ,creation of shipping documents and managing courier pick ups.
• Assist in preparing sample packs to customers and marketing contacts including picking, packing, creation of shipping documents and managing courier pick ups.
• Coordination with warehouse for large-volume E-Comm and customer sample requests.

Qualifications

• Bachelor’s degree in supply chain, logistics, or related field; or 2-3 years of relevant working experience.
• Experience in processing major US retailer accounts such as Walmart, Target, Walgreens, Amazon, Hot Topic, Gamestop is a plus.
• Experience in International outgoing shipment is a plus.
• Mature, detail oriented and willing to learn.
• Hard-working and able to work under pressure.
• Good verbal/written communication skills.
• Proficient in Microsoft office.
• May be required to travel to warehouse location as needed.
• May be required to work with overseas team members for additional coordination.
• May be required to work off-hours for big orders from time to time. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Tags

Similar Jobs