Job Description

Situated on sacred land marked by royal fish ponds, natural lava plains, lush tropical gardens and alluring beaches, Mauna Lani – meaning “mountain reaching heaven,” is an inspiring spiritual haven that captures a distinct sense of place deeply rooted in rich cultural traditions. The all-new luxury lifestyle resort from Auberge Resorts Collection is defining a new era of experiential luxury on the Island of Hawaii following a resort-wide re-imagination and renovation. Nowhere in the Hawaiian archipelago is the land more powerful, sacred or alive than this storied and natural place of wonder. Guests will be wowed by the transformational experiences, enriching cultural immersion, unrivaled amenities and curated moments. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle – all complemented by Auberge’s intuitive and gracious service.

Job Description

The base salary range for this position is $24.30 - $25.30 hourly.

Overlooking Mauna Lani's pristine beach, the Kainalu Coordinator provides administrative support to ensure a smooth and successful operation for our outdoor sports team, Kainalu. The successful candidate will have strong administrative skills and be an outgoing, warm hearted individual with strong communication and computer skills.

• Support Kainalu team with bookings & managing booking platform.
• Direct communication with pre arrival and on property concierge team to help with booking activities.
• Maintain product knowledge on all Kainalu experiences and rentals.
• Managing and up selling retail products of the surf shack.
• Check guest in and out for activities & post activity amenities.
• Execute a dynamic Hawaiian sports-based lifestyle program that blends fresh air, sunshine, nature, ocean, beach and trail experiences in curated activities. 
• Encourages individuals to move, reconnect, build strength, and be inspired by the history of Mauna Lani, the Island of Hawaii, and the rest of the Hawaiian islands.
• Responsible for opening and closing requirements including ensuring the Surf Shack, and all grounds areas are free of debris. All maintenance issues are reported prior to opening, & closing. Ensures all necessary supplies are available and re-stocked prior to established opening time.
• Provides ocean safety and security for all hotel guests utilizing the ocean, trail & outdoor areas. Posts safety signs as needed. Alerts management of hazardous ocean conditions – high surf, beach – jellyfish, broken glass…etc., dangerous trail situations, thunder, lightning and high wind notices. Warns of ocean conditions and foreseeable dangers. Assist individuals in their evaluation of ocean usage; help to minimize personal injury and/or loss of life.
• Keeps informed and updated on all Emergency Procedures and assists in the coordination of and participates in rendering aid and emergency procedures as required for the Beach and Pool areas.
• The ideal candidate will exemplify the ENRICH values of Auberge Resorts Collection and is dedicated to the Mauna Lani experience.

Qualifications

• Strong administrative skills and ability to navigate Google Suite and other hotel systems. 
• Ability to swim 50 yards
• Ability to run 1 mile in under 10 minutes, a 5k in under 45 minutes
• Ability to complete a 7-mile ride on a 3-speed beach cruiser in less than 60 mins
• Ability to prone Paddleboard 2 miles in less than 45 mins. Prior guest services, hospitality, fitness, wellness and recreation experience preferred.
• Knowledge of fitness is a plus - Prefer personal trainer, cross-fit style coach, high intensity interval training, performance breathing, canoe, sup, prone paddling, swimming, freediving, surfing, and/or yoga experience.
• Must be able to pass and obtain American Red Cross certification in First Aid, AED and CPR.
• Strong knowledge of Island of Hawaii (and other Hawaiian Islands) including tourist activities, restaurants, shopping and history.
• Ability to follow instructions, direction and meet deadlines. 
• Ability to maintain positive self motivated work attitude.
• Knowledge of ocean and current conditions in the immediate area of the hotel.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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