Are you:
- looking for a team-centered, patient-focused and all around inclusive, healthy and FUN working culture and team dynamic?
Do you:
- have a passion for supporting others in facilitating continuous improvement by leveraging your technical skills and abilities
About us
Our Velocity IT Solutions is a people-focused consulting company that provides the highest of quality technical services to organizations in the greater central Ohio area.
Our Consultants and Account Managers provide excellent customer service with a high sense of professionalism all while helping clients solve technology problems and meet business objectives.
If you resonate with our mission, vision and values please keep reading! We post this to really and truly advertise who we are and what kind of candidate we are looking to join our team. We're not looking to fill a job, we're looking for someone that wants to truly be an integral part of a TEAM.
Mission
At Velocity IT, our experienced technical professionals put our client's needs first. Velocity IT provides REAL, down-to-earth, meaningful IT support and management services through the highest of customer service quality modalities.
Vision
Velocity IT strives to maintain it's position as the #1 IT destination for all small and medium sized companies in any business and any industry.
Values
Make Meaningfull Connections
Create Positive Experiences
Be a Critical Thinking Leader in the industry
Continuous Learning - Kaizen
Lead by Example
*** We are looking for ***
Someone that doesn't want to just fill an open role, but wants to be a part of a very small, multifaceted and dynamic team in a long-term sustainable role in which each and every member of the team is an integral factor in our success as a whole!
We are looking for a dependable team member with high work ethic and integrity that wants to be a part of a holistic team that provides high quality value and drives outcomes for our clients AND has a passion for doing so!
*** If this sounds like you, please read on ***
Qualifications
Excellent communicator, a real people-person, a superstar personality
Excellent time management and organization, including calendar management, client progress report documentation and expense reporting
Self-motivated with ability to work under little to no supervision
Experience articulating the value of Business Technology
Experience prioritizing Business Goals and Objectives
Knowledge of Microsoft products and technologies including Entra ID, Azure Active
Directory, and Azure AD is a must-have
A strong understanding of network architecture and how organizations run their
networks
A strong understanding of domain architecture including Windows
Experience with Meraki environments, including setup, managing, and maintaining
Able to travel up to 15% of the time (rough total of 6-8 weeks per year)
- Reliable transportation is a must
Responsibilities
Continuously build and maintain excellent relationships with and all company stakeholders
Prioritize professionalism in all aspects of company stakeholder interactions, to include diplomacy of communication, presentation in attire, ect.
Consistently provide excellent communication and service when interfacing with clients via multiple modalities based upon client preference, via in-person, phone, and email
Collaborate with, lead, and drive project progress and company objective outcomes across multiple teams both internal and external
Assess business requirements, short-term and long-term
Design and present solution strategies
Collaborate and advise decision-makers
Lead projects to completion
Proactively engage problems and work towards resolution
Manage and participate in projects large and small
Schedule and conduct remote and onsite appointments
Install and configure software and provide end-user support
Proficiency with Microsoft 365, firewalls, routers, servers, etc
Proactively and collaboratively perform other duties as assigned
Pay, Location & Schedule
Pay range is offered at 65k-80k, salaried
- Negotiable based on skillset, experience & customer service skill level
Hours are Monday-Friday 8:00am - 5:00pm with an hour unpaid lunch
- there is the occassional evening/weekend when business need demands
Location is split between our Westerville office and local client locations, with the majority of time spent at our client locations
- Potential for out-of- town / overnight travel, rough total 6-8 weeks per year
- Occasional opportunity for remote work, as business need allows
- Disclaimer: We are not offering any fully remote positions at this time
Benefits
Paid Time Off
- 1st year = 11 days
- 2 years + = additional day for each year, maxing out at 6 weeks
Excellent benefits including medical, dental and vision
- employer contribution of 50%
401k matching up to 3%
- additional .5 match for the 4th%
- additional .5 match for the 5th%
Mileage reimbursement for work-related daily travel to client locations for mileage above and beyond daily office commute
Additional Qualifications
Five to seven years professional IT consulting experience or technical account management experience, or the equivalent with transferrable skills
Consent to a background check
Two professional referrals upon request
To Expedite Your Application
To expedite your application:
- Please re-read the "who we are looking for" section and ensure these characteristics and values align with what it is that you are looking for in a company and team
- Please call Kendra at 206-920-3558. I will NOT answer numbers I don't know, please leave a voicemail in order to receive a return call.
- AND Please email me your resume at kendra.yahns@velocityits.com
Thank you and happy job hunting!
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
Schedule:
Work Location: In person
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