This entry-level position involves the imaging, configuration, and deployment of approximately 600 laptops and 23 desktops for a government client. The technician will utilize approved imaging tools to install operating systems and applications, ensuring compliance with security policies and IT standards. Responsibilities include software updates, account configuration, device management, inventory tracking, scheduling coordination, end-user support, detailed documentation, progress reporting, and collaboration with client IT staff. The role requires adherence to client IT policies and data privacy regulations.
Location:
Washington, District of Columbia, United States
Responsibilities:
- Image, configure, and deploy 600 laptops and 23 desktops.
- Utilize approved imaging tools to install operating systems and core applications.
- Ensure compliance with client security policies and IT standards.
- Apply software updates and security patches.
- Configure user accounts, network settings, and device management tools.
- Label and inventory devices for accurate tracking and assignment.
- Coordinate deployment schedules with client IT.
- Provide setup assistance (onsite or remote) to end-users.
- Offer initial technical support to staff.
- Maintain detailed documentation of imaging, configuration, deployment, and device status.
- Report regularly on project progress, challenges, and milestones.
- Collaborate with client IT Help Desk and Network staff.
- Adhere to client IT policies and data privacy regulations.
Required Skills & Certifications:
- Device imaging
- Device preparation and configuration/setup
- High School Diploma
Preferred Skills & Certifications:
- Device imaging
- Device preparation and configuration
- Inventory management
- Documentation
- A+ Certification
- Network+ Certification
Special Considerations:
None specified.
Scheduling:
Not specified in the provided information.
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