Job Description

Organizational Profile

Juma Ventures strives to break the cycle of poverty by paving the way to work, education and financial capability for youth across America. Founded in 1993 with a single Ben & Jerry’s Shop in San Francisco, Juma’s initial business, a social enterprise, was designed to give homeless youth the training and job experience they needed to transition from living on the streets to enjoying a stable adulthood. Since then, Juma has become a nationally recognized youth development organization focused on employment, financial capability, and career supportive services. Our vision is that all young people have the opportunity to succeed, advance and thrive in the career of their choice, competing in a job market that is inclusive, equitable, and diverse.

Today, Juma operates over 20 concession businesses and employs more than 500 youth every year at major sports and entertainment venues across the West Coast (Sacramento, San Francisco, San Jose, and Seattle). As the country’s largest youth-run employment social enterprise, as of 2023 Juma has employed more than 10,000 low-income youth who have earned $14 million in wages, saved $6.4 million for post-secondary education, and generated $42 million in enterprise revenue to continue advancing our mission.

Juma’s strong leadership, dedicated staff, effective service model and committed funding partners have led to numerous awards including the National Youth Employment Coalition’s PEPNet Award for effective Practices and the National Organization of the Year award from the Social Enterprise Alliance. In 2017, Juma earned the Gold Award at the Seattle Business Magazine’s Community Impact Awards for Youth Development Non-Profit of the Year. Juma Seattle and Juma Sacramento have both been selected as recipients of the prestigious Bank of America Neighborhood Builders Award. In 2018, as a member of the Obama Foundation’s inaugural grant cohort, Juma led the first iteration of the My Brother’s Keeper (MBK) Initiative, influencing local services for boys and young men of color and contributing nationwide. In January 2023, Juma presented at the Annual Mentoring Summit in Washington D.C. In December 2023, Juma received the Catalyzing Engagement Nonprofit Award. In recent years, 100% of youth participants indicated they would “recommend Juma to a friend” and our most recent staff satisfaction rate was 89%.

Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication, and respect. Our four core values are Youth First, Stronger Together, Respect & Appreciation, and Integrity & Transparency. Juma commits to modeling diversity and inclusion for our youth, their communities, our employees and the institutions with whom we collaborate, maintaining an inclusive environment with equitable treatment and compassion, and actively creating meaningful change.

Position Description

Reporting to the Senior Director of Data Systems and Evaluation, the Data Coordinatorwill be responsible for Database Administration, Quantitative Data Collection, Analyses & Reporting and assisting with Qualitative/Mixed Methods Data Collection & Analysis. The Data Coordinatorwill play a critical role in supporting the use of data to track our impact on youth, thereby advancing Juma’s mission and creating meaningful impact in the lives of Juma youth nationwide. If you want to join a small but growing team focused on driving and proving programmatic Impact then you are encouraged to apply!

Duties and Responsibilities:

Database Administration & Other Apricot Related Responsibilities (30%)

• Serve as the primary database administrator of Juma’s participant outcome tracking database (Apricot). This includes but is not limited to managing security permissions and user accounts and regular maintenance of existing data collection forms, automated reports and dashboards
• In conjunction with the functional area lead, support in building out new data collection forms, automated reports and dashboards within Apricot
• Process data from various spreadsheets using R-scripts and batch upload them into Apricot on a regular basis
• Support recruitment efforts by working with sites to keep recruitment Google Forms and Spreadsheets clean and up to date
• Quality control: Review data for errors
• Train new staff on how to accurately enter data into Apricot
• Issue tickets to Apricot support to resolve any problems

Qualitative Data Collection and Mixed Methods Analysis (10%)

• Assist with the design and implementation of a multi-year mixed methods research project focused on program improvement, process and impact evaluation
• Assist the LEV Team to collect & analyze qualitative feedback from participants by conducting focus groups and/or semi-structured interviews on an annual basis. Provide Sr. Director of Data Systems and Evaluation with recommendations on how to incorporate participant feedback into program design & implementation

Quantitative Data Collection, Analysis, and Report Preparation (60%)

• Regularly prepare data for various monitoring reports (e.g. Exit Report, Stipends Spend Down, Workshop Reports, etc.) using intermediate functions in MS Excel (i.e. VLOOKUP/XLOOKUP, compound IF statements, pivot tables, MAXIF, INDEX, etc.)
• Assist with the preparation of data for grant reports
• Serve as the lead for collecting various surveys (e.g. End of Workshop, Mid-point, Continuing Education and Exit Surveys, etc.). This includes building tracking infrastructure, updating survey content and strategizing on how to maximize response rates. Assist with analysis of these surveys and build in automation of analysis where possible.
• Support the LEV team to create staff-friendly data collection tools, automated reports, and dashboards to translate data into information
• Assist with Quarterly Reporting Tasks (e.g. demographics report and government grant reports, etc.). In conjunction with other members of the LEV Team assist with the preparation of site facing dashboards and infographics.
• Ensure outcome assessments are regularly being collected by site staff. Regularly analyze and report out on results of assessments to relevant stakeholders within the organization.  
• Support with analysis of Staff facing data collected by the People Operations Team (employee satisfaction surveys, 360 performance reviews, etc.)   
• Build out Enterprise dashboards using Looker Studio and other relevant tools to allow for deeper analysis of Enterprise focused monitoring and evaluation efforts
• Other data-related projects / duties as assigned

All members of the Learning and Evaluation team are encouraged to research how generative AI tools can be appropriately and securely used as a labor enhancing technology.

Qualifications

• Interest and aptitude to work in evaluation at non-profits
• Ability to prioritize tasks and handle numerous assignments simultaneously
• Experience working with numbers and spreadsheets
• Excellent verbal and written communication skills and extremely strong attention to detail;
• Intermediate skills using Microsoft Excel and Google Spreadsheets (i.e. XLOOKUP, compound IF Statements, Pivot Tables, INDEX etc.)
• Familiarity with R statistical software program, Python, or similar script based programs
• Entry level experience with R, Python, Tableau or Looker Studio
• Entry level experience with qualitative data collection and analysis a plus
• Proficient in Microsoft Office, PowerPoint, internet applications (e.g. Google Suite, Survey Monkey, etc.)
• Bachelor’s Degree or equivalent experience working in a similar role
• Team player with exceptional interpersonal skills
• Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a dynamic, entrepreneurial and inclusive environment. 
• LGBTQ, bicultural, applicants with disabilities and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
• All prospective staff will be fingerprinted and submit a criminal background check
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Details

Senior Director of Data Systems and Evaluation

Due to grant requirements, must reside in California near a Juma office. Hybrid role with expectations to commute to a Juma Office 1-2 times/per week depending on need

50,000-65,000

Full Time, Non-exempt

40 hours

Bachelor’s or equivalent experience working in a similar role

1+ year of experience working with data in an academic or professional setting

Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time-off package

Please submit the following to Sanobar Sajan, Senior Director of Data Systems & Evaluation at sanobars@juma.org:

1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
2. Current resume
3. Academic Transcript

Due to the volume of responses, only candidates selected for an interview will be contacted.

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