SiteZeus is hiring a Customer Success Manager to join our growing support team! Our ideal candidate is curious, collaborative, and dependable. They enjoy engaging with people, have strong team skills and are an innovative problem-solver with a love of learning. At SiteZeus, our team members are exceptional in the pursuit of their crafts. We value boldness in our approach and working together to find quick ways to solve complex challenges.
SiteZeus is the leading end-to-end solution to driving revenue growth. Our goal is to empower multi-unit and service-based brands with advanced analytics and on-demand insights, enabling them to efficiently open and operate better-performing sites. Since our establishment in 2013, we have assisted brands with site selection and portfolio optimization through our revolutionary location intelligence platform, SiteZeus Locate. In line with our commitment to constant improvement, we launched SiteZeus Market in 2022, our customer segmentation solution. To solidify ourself as a complete lifecycle software provider, we introduced SiteZeus Sell and Build 2023.
Through our four user-friendly products, we are able to supply every team in an organization with a comprehensive range of tools to drive franchise sales, facilitate market planning, support development, enhance marketing efforts, and streamline operations.
Expected Salary Range – $40,000 - $50,000 Responsibilities and Duties Customer Support & Relationship ManagementData & Reporting
Create ad hoc reports outside of the product, including client sales prediction and performance analysis, demographic analysis, and mobile data analysis.
Internal Collaboration
Qualifications
This is a remote (work from home) position.
Benefits
* For Full Time Employees
Core Values
Hiring Process
SiteZeus promises professionalism and respect for your time in every step of the process.
About Us
SiteZeus is an equal-opportunity employer that celebrates diversity, culture, and the human experience. We go above and beyond to ensure that all team members feel comfortable about who they are and the contributions they make to our mission. Our team is highly encouraged to find a balance that allows for optimal fulfillment at work and home.
All U.S.-based applicants must be legally authorized to work within the United States. All roles may require corporate communication skills and prolonged periods of sitting at a desk or working on a computer. Degree requirements and preferences may be substituted for bona fide work history or relevant experience.
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