Job Description

We are a top-performing promotional marketing firm known for delivering dynamic, face-to-face campaigns that create genuine customer connections and drive measurable brand growth . Our personalized, word-of-mouth marketing strategy helps major national and local brands build loyalty, expand their reach, and engage directly with their communities.

As our firm continues to grow, we are actively seeking a motivated, people-first Entry-Level Customer Service Representative to support live marketing campaigns, product demonstrations, and promotional events.

Position Overview

As an Entry-Level Customer Service Representative , you’ll be a key part of our on-site event team, serving as the direct link between clients and customers. Your role will include delivering friendly, informative, and engaging brand experiences while helping to execute campaign strategies that connect with the public and generate results.

This role is ideal for individuals who are people-oriented, outgoing, and eager to build a career in marketing, customer service, event promotions , or brand strategy .

Key Responsibilities

• Represent client brands at live events, pop-up activations, and trade shows

• Engage with customers in person to provide product information, service support , and promotional details

• Deliver high-level customer service and resolve basic inquiries on the spot

• Educate consumers on new and featured products, exclusive offers, and brand missions

• Collaborate with internal teams to implement campaign strategies and maintain brand messaging

• Assist with daily event logistics including setup, takedown, and inventory coordination

• Ensure a memorable, positive customer experience at every interaction

Professional Skills & Experience You’ll Develop

• Customer Service & Public Interaction

• Marketing and Live Event Promotion

• Territory Outreach and Brand Representation

• Campaign Strategy & Management

• Promotional Sales & Lead Generation

• Communication & Team Leadership

• Interviewing, Recruiting, and Basic HR

• Entry-Level Business Operations & Strategy

What We’re Looking For

• Strong communication and interpersonal skills

• Friendly, outgoing, and solution-oriented attitude

• Self-motivated and able to thrive in a fast-paced, team-driven environment

• Interest in marketing, branding, customer service, or events

• Professional demeanor with a willingness to learn and grow

• Available to start within 1–2 weeks

• No prior experience required — full training provided

Ideal Candidates Might Be

• Recent college graduates seeking hands-on business experience

• Career changers looking for a dynamic, public-facing role

• Entry-level job seekers exploring careers in marketing, events, or customer success

• Individuals who enjoy face-to-face communication and thrive in people-first environments

Perks & Benefits

• Supportive and high-energy team culture

• Paid training and ongoing professional development

• Clear advancement paths into leadership and management roles

• Travel opportunities for top performers (optional)

• Performance-based pay structure, incentives, and bonuses

• Rapid internal growth opportunities with a growing organization

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