Customer Service - Management Training Job at Amplify, Silver Spring, MD

R2hybXhTNGpCZW5pNDVXeDQ2K25tT3pROXc9PQ==
  • Amplify
  • Silver Spring, MD

Job Description

We are committed to employee satisfaction and driving the success of our business. We focus on talent, passion, and culture. We are leading the consulting industry in providing quality sales, marketing, and customer satisfaction solutions. We have  put together a Management Training Program to develop our Customer Service Specialists into Senior Customer Service Territory Managers in 6-12 months. Due to recent growth and new client partnerships, we are aggressively seeking top talent to join our team and take their career to the next level.

Position Description:

  • Train on customer service and sales solutions and master our outreach methods 
  • Meet directly with customers and provide product recommendations, answer questions, and process sales orders
  • Build genuine relationships with customers to drive customer satisfaction and retention rates
  • Keep detailed reports on all customer interactions including order requests, customer complaints, and referrals 
  • Maintain a comprehensive working knowledge of all available products and services as well as industry trends to keep an edge against competition 
  • Develop leadership and team development skills by working with Senior Level Managers

Under the direction of the Senior Manager, you will develop skills in:

  • Customer Service and Relations
  • Sales
  • Brand Development
  • Consulting
  • Territory Management
  • Telecommunications and Technology Services
  • Interviewing
  • Acting as a Liaison with Clientele
  • Direct Customer Service/Sales

Our ideal qualifications are:

  • No Degree Required. Must have a customer service background
  • Excellent interpersonal, research, and training skills
  • Strong Student Mentality and willingness to learn and grow in a team environment
  • Grace under pressure and good judgment in sensitive situations
  • Mastery of good habits and professionalism

An entry-level customer service position at Amplify Marketing will accelerate your professional development in the job market and provide you with hands-on training that will prepare you for your future career. We want to give you a rewarding, practical work experience. If you want to work at a place you love and enjoy the people and the environment, Apply Now!

#LI-Onsite

Job Tags

Full time, Work experience placement,

Similar Jobs

Northeast Healthcare Recruitment, Inc.

Urgent Care Nurse Practitioner or Physician Assistant Job at Northeast Healthcare Recruitment, Inc.

Weare searching for a full time Urgent Care Nurse Practitioner or Physician Assistant to join our teamin North Andover, MA. The NP or PA will provide high-quality care to patients with awide range of non-emergency medical issues and collaboratively with physicians,other... 

The Faulkner Automotive Group

Title Clerk Job at The Faulkner Automotive Group

 ...Faulkner Automotive Group is looking for a dedicated, self-motivated Title Clerk to join our team in Trevose! Faulkner is a place you can...  ...~ Top-tier benefits: Medical, Dental and Vision ~401k with company match ~ Paid time off & paid holidays ~ Employee... 

Chuffed.org

Senior Software Engineer Job at Chuffed.org

 ...crowdfunding platform helps activists, grassroots organisations and non-profits to fund their fight for justice on issues like First Nations...  ...how youll generally spend your time: Working within the engineering team to design, implement, and maintain high-quality... 

ALifeOfGreatness

Teach English or another language/subject Online, both natives and non natives accepted! $10-$30/H Job at ALifeOfGreatness

Do you need extra Money? Then Teach English or another language Online from home or anywhere else in the world, both natives and non-natives can be accepted! Benefits: -Work from home -Very good salary, around $10-$30/h -Bonuses -Easy Job. Requirements:... 

Swift Refrigerated

Dedicated Class A CDL Truck Drivers Needed! Home Weekly! Job at Swift Refrigerated

 ...and Prescription Drug Plans~Disability, Life, and Critical Illness CoverageSWIFT DEDICATED REFRIGERATED FLEETA Class A Driving Career for a LifetimeREQUIREMENTS:~CDL (A) required, No experience necessary, Will Train~Subject to background screening....