Job Description

JOB STATEMENT

The Courtesy Patrol II is responsible for the security and safety of company patients, staff, and facilities. This is purely a courtesy role; authorities will need to be contacted if a crime is occurring. 

JOB FUNCTIONS

• Helps open facilities for business operations as well as securing buildings at closing time.
• Conducts surveillance of premises using monitoring equipment or physically observing.
• Conducts walking patrols of buildings, parking lots, and other areas assigned as applicable.
• Respond to any incidents that occur and take appropriate action.
• Investigates security breaches, incidents, and other alarming behavior.
• Identifies and reports security threats, unsafe conditions or hazards, and/or other emergency situations.
• Informs violators company policies and procedures (e.g., no loitering, no weapons in premises, etc)
• Completes reports by recording observations, information, occurrences, and surveillance activities.
• Greets patients and visitors in a friendly and engaging manner.
• Controls parking traffic by directing drivers as necessary.
• Assists in maintaining the grounds, keeping them free of hazards and debris.
• Assists with company events occurring on premises (e.g., giving directions or assistance).
• Escorts patients, staff, vendors, guests, or other personnel as needed on company premises.
• Assist with training other Courtesy Patrol staff.
• Performs other tasks as required by supervision (to include custodial duties).

MINIMUM QUALIFICATIONS

• Education:
  • High School Diploma or Equivalent
• Specialized Training/Certifications/Licenses:
  • Security Guard License, a plus.
• Experience:
  • 5 years Courtesy Patrol; or
  • 3 years Courtesy Patrol + Security Guard License
• Knowledge:
  • Fluent in Spanish, a plus.
• Skills:
  • Interpersonal Relations
  • Basic Computer Skills
  • Attention to Detail
  • Effective Communication (Verbal,Written)
• Abilities:
  • Ability to stand/walk for majority of the shift.
  • Must be able to lift and scary 20 lbs. unassisted.
  • Must be able to bend or stoop.
  • Must be able to speak, read, write, and comprehend the English language.
• Other:
  • Must be able to work early starting at 6:00 a.m., or work late closing at 7:00 p.m.
  • Must be able to periodically work on Saturdays.
  • Must be flexible to work extended hours on special events.
  • May require some local travel between different clinic locations.
  • Must be able to maintain required immunizations as required by the organization.
  • Must be comfortable being exposed to poor weather conditions (e.g., rain, cold, etc.)

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