Job Description

Position Overview:  We are seeking a highly skilled and motivated Workforce Management Specialist to oversee and optimize workforce operations across our clinics. The ideal candidate will play a critical role in ensuring efficient staff utilization, maintaining optimal patient flow, and achieving organizational objectives. This role demands expertise in scheduling, forecasting, and resource allocation, combined with a strategic mindset to adapt to dynamic healthcare environments.

Key Responsibilities:

1. Workforce Planning and Forecasting:
• Analyze historical data and trends to forecast staffing needs for clinics.
• Collaborate with clinical leadership to anticipate changes in patient demand and adjust staffing plans accordingly.
2. Scheduling and Resource Allocation:
• Manage staff schedules to ensure adequate coverage while minimizing overtime and labor costs.
• Coordinate with clinical teams to address last-minute scheduling changes or staffing shortages.
• Implement technology solutions to automate and optimize scheduling processes.
3. Performance Monitoring and Reporting:
• Track and report key workforce metrics, including productivity, utilization rates, and patient throughput.
• Identify and address performance gaps through actionable insights and recommendations.
• Prepare regular reports for leadership, highlighting trends and opportunities for improvement.
4. Operational Efficiency:
• Streamline workforce management processes to reduce inefficiencies and enhance staff satisfaction.
• Work with cross-functional teams to align workforce strategies with organizational goals.
• Drive initiatives to improve patient conversion and reduce time-to-procedure metrics.
5. Recruitment and Onboarding Support:
• Partner with the recruiting team to address staffing shortages and build a pipeline of qualified candidates.
• Assist in onboarding new hires, ensuring smooth integration into clinic operations.
6. Technology and Tools Management:
• Evaluate and implement workforce management software to enhance operational capabilities.
• Train staff and managers on workforce tools and best practices.
7. Patient Engagement Alignment:
• Support strategies to improve patient scheduling and reduce no-show rates.

Requirements

• Bachelor’s degree in business administration, healthcare management, or a related field.
• 3+ years of experience in workforce management, preferably in a healthcare setting.
• Proficiency in workforce management tools and scheduling software.
• Strong analytical skills and the ability to interpret complex data.
• Excellent organizational and communication skills.
• Knowledge of labor laws and healthcare industry regulations.
• Ability to work collaboratively in a fast-paced environment.
• Pay Range: $26.00-$33.00 per hour

Preferred Qualifications:

• Experience with clinical operations or patient flow optimization.
• Certification in workforce management or related disciplines.
• Familiarity with patient engagement strategies and tools.

Join our team and contribute to creating a highly efficient and patient-centered clinic environment. Apply today to be a part of a dynamic organization committed to excellence in healthcare delivery.

Benefits

• Health
• Vision
• Dental
• 401k
• PTO

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