Job Description

Michael Baker International is seeking a highly motivated and experienced Business Process Engineer to join our team. Reporting to the Vice President of Quality and Project Management, this role is focused on mapping and optimizing business processes across the organization. The ideal candidate is a self-starter with excellent communication skills and the initiative to seek out stakeholders and uncover answers independently.

Key Responsibilities

• Analyze and map current business processes to identify inefficiencies and improvement opportunities.
• Collaborate with cross-functional teams to gather insights and understand workflows.
• Develop and implement process improvements that enhance operational efficiency.
• Create detailed documentation including flowcharts, diagrams, and written procedures.
• Conduct regular reviews to ensure processes remain relevant and effective. This will include direct management of the annual review and updating of documents in the Michael Baker Way.
• Provide training and support for new or updated processes.
• Process Improvement activities as directed.
• Align process improvements with strategic goals in coordination with project managers and leadership. This will include a lead role in analyzing vendor tools.
• Use process mapping tools (e.g., Visio, Lucidcharts, Power Automate, Power Apps, Excel, Power BI) to visualize workflows.
• Support change management and communication efforts related to process changes.
• Key stakeholders to be engaged will include Project Managers, Department Managers, Office Executives, Practitioners, Directors, Regional Directors, Vice Presidents, National Practice Leads, National Technical Leads, and others as required.
• This role will need to be fully engaged into the Change Management processes, noting that this team has a dedicated Change Management and Communications Leader.
• Testing of business processes.

Qualifications

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• Minimum 5 years of experience in business process engineering or a similar role.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Demonstrated ability to work independently and proactively.
• Proficiency with process mapping and documentation tools.
• Familiarity with project management methodologies and tools.
• Ability to manage multiple priorities and projects simultaneously.

Preferred Qualifications

• Master’s degree in a related field.
• Certification in Business Process Management (BPM), Lean Six Sigma, or similar.
• Experience in the engineering, architecture, or construction industry.

Compensation

The approximate compensation range for this position $120,000 - $150,000 per year. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location. 

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