Brand Ambassador - Online Reviews Specialist Job at Elite Construction Solutions, Phoenix, AZ

RlJqbnd5QXNDdWpoNXBxNTVLS2huQT09
  • Elite Construction Solutions
  • Phoenix, AZ

Job Description

We're a forward-thinking company committed to authentic customer engagement and building a stellar online reputation. We believe genuine reviews are the cornerstone of trust in today's digital marketplace.

Position Overview

As our Online Review Brand Ambassador, you'll be the vital link between our customers' experiences and our online presence. You'll encourage satisfied customers to share their stories while ensuring all feedback contributes to our continuous improvement.

Key Responsibilities

· Proactively engage with customers at key touchpoints to encourage authentic online reviews

· Monitor review platforms (Google, Yelp, Trustpilot, etc.) and respond thoughtfully to both positive and negative feedback

· Create engaging content that highlights genuine customer experiences

· Identify review trends and provide actionable insights to improve products/services

· Develop innovative approaches to increase review volume while maintaining authenticity

· Collaborate with marketing and customer service teams to create a unified customer experience

· Build relationships with influential reviewers in our industry

As a Brand Ambassador, you can take pride in being part of the Elite Family of Brands, a leader in the industry since 2006. We are a community-focused company with a robust nationwide presence, committed to your success. With over 50,000 projects completed and operations in 17 locations across the country, our reputation as a premier contractor is well-established. As one of the top 1% of contractors nationwide, we are experiencing rapid growth and invite you to join us on this exciting journey!

Requirements

· Excellent communication skills with a friendly, approachable writing style

· Experience with major review platforms and social media management

· Strong understanding of online reputation management

· Ability to turn negative feedback into constructive opportunities

· Detail-oriented with data analysis capabilities to track review metrics

· Passion for authentic customer engagement

· Preferred but not required- Bachelor's degree in Marketing, Communications, or related field (or equivalent experience

Benefits

· Competitive salary and performance-based incentives

· Flexible work arrangements

· Comprehensive training on our products/services

· Career growth opportunities in digital marketing

· A collaborative team environment that values authentic communication

Join us in building a brand known for transparency, quality, and genuine customer connections. Help us transform everyday experiences into compelling stories that inspire others

Job Tags

Full time, For contractors, Flexible hours,

Similar Jobs

Tower Mobility

OSHA Safety & Compliance Associate Job at Tower Mobility

 ...Are you passionate about ensuring safety and compliance in the transportation industry? Do you have a strong background in managing safety...  ...transportation safety and compliance (e.g., DOT, FMCSA, OSHA). Strong analytical skills to assess safety risks, conduct investigations... 

Amazon.com LLC

Senior Business Analyst, Trade Strategy Job at Amazon.com LLC

 ...DESCRIPTION Are you ready to shape the future of global trade and supply chain strategy? Amazon is seeking a Sr. Business Analyst to join our growing Trade Analytics team. In this role, you'll be at the forefront of innovation, developing strategic analyses that drive... 

PwC

EPM Anaplan Model Builder, Senior Associate Save for Later Remove job Job at PwC

 ...of Study : Accounting, Finance Minimum Years of Experience : 3 year(s) Certification(s) Required : Certified Anaplan Model Builder or Certified Anaplan Solution Architect Preferred Qualifications : Degree Preferred : Master of Business Administration... 

Creative Circle

Senior ux designer - user experience Job at Creative Circle

 ...Description Our telecomm client is looking for an Senior UX Designer to join the team for 40 hours/week until the end of the year, with...  ...in Adobe Creative Suite (Photoshop) Nice to have (and will set you apart): Proto Pie HTML / CSS Jira (for... 

Medtigo

Gastroenterologist BE/BC - Jamestown, New York Job at Medtigo

 ...Southwestern New York. The numerous amenities of Lake Erie encompass miles of beautiful beaches and offers the perfect setting for boating, water skiing, wind surfing, sailing and fishing. There is an abundance of public and private golf courses, Alpine and Nordic skiing,...