Job Description

Salary: 80,000 - 120,000 USD per year Requirements:

• I prefer candidates to have an Associate's or Bachelor’s degree with a focus in healthcare, business, or information systems.
• I seek individuals who can present complex data in a meaningful way, such as through charts and graphs.
• The ability to adjust to and implement change is crucial.
• Problem-solving and multitasking skills are essential.
• I value teamwork and collaboration.
• Proficiency in Microsoft applications, including Word, Excel, and PowerPoint, is expected.
• Excellent customer service skills are a must.
• Strong written and verbal communication and interpersonal skills are needed to foster effective teamwork and education.
• I look for strong organizational skills to manage multiple priorities.
• A minimum of 5+ years of experience within healthcare, business, or information systems is required.
• Candidates should be able to work with minimal instruction on day-to-day tasks and general direction on more complex projects.
• You should demonstrate the ability to develop new functionality for requests with little to no direction and lead multidisciplinary teams throughout projects.
• You will regularly serve as a mentor or knowledge resource to peers across the community.
• Experience working in a team setting to share information and assist junior-level team members is important.
• Possessing detailed healthcare knowledge and systems expertise is highly valued.
• Excellent project management and communication skills, both verbal and written, are necessary.
• You should have associated certifications in your area of focus, which are preferred.
• For Epic Analysts: Certification or proficiency in an assigned Epic module must be obtained within 6 months of employment, and certifications must remain current by maintaining new version training.

• I will analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions, and business processes to meet operational and technical requirements.
• I independently provide guidance and leadership on quality assurance and testing initiatives, demonstrating the ability to lead teams through complex integrated testing processes and manage testing projects as necessary.
• I will apply an advanced level of application understanding to help meet customer goals and outcomes, tackling new problems through experimentation and creative problem-solving.
• I apply an advanced understanding of assigned clinical/business operations, processes, and workflows and maintain collaborative relationships with project team members and stakeholders.
• I will lead and evaluate process and requirements analysis, completing gap analysis and providing cross-application recommendations on complex projects/requests.
• I will develop strong and positive relationships with client management at all levels.
• I proactively contribute to strategy discussions by identifying options, pros and cons with team members, stakeholders, and leaders.
• I adhere to organizational standards for system configuration and change control.
• I will understand complex requirements of end users and project goals, proposing technical solutions for design and configuration needs.
• I collaborate and build strong relationships with end user communities, customers, and business partners.
• I will coordinate code changes with appropriate vendors related to financial and business application issues and collaborate with the Technical Team to identify any infrastructure-related issues.
• I share industry best practices from vendors with Operational Leaders and serve as a liaison between business operations and providers, internal IT, system users, and vendors.
• I follow strict change management processes ensuring proper approval, testing, and validation of system changes.
• I will review and provide feedback on documentation written by others, ensuring clarity based on the audience.
• I continuously review, adjust, and grow my skills and work ethic to ensure positive peer interactions and a collaborative team atmosphere.
• I proactively troubleshoot and resolve moderate incidents and requests without direction.
• My design, configuration, and deliverables will reflect my ability to address complex end user needs with high quality.
• I will independently manage medium to large-scale and complex projects/requests while collaborating with team members as needed.
• I will complete assigned courses within Healthstream or other electronic tracking tools for educational materials or attend presentations as assigned.
• I ensure that the services I provide contribute to the success of the department’s primary mission.
• I will lead and coordinate high-impact vendor changes across applications.
• Travel may be required to perform duties, and I may need to work additional hours during critical problems.
• I will assist in preparing and conducting formal or informal training sessions for users and co-workers.
• I expect to be exceptional at identifying and seizing opportunities and proactively planning projects and tasks within the application.
• Other duties may be assigned as necessary.

• Support

More:

This is a full-time position, and I am committed to ensuring equal employment opportunities for all candidates.

Job Tags

Similar Jobs